Store Help

What exactly does this site sell?
Fancy versions of the comics I provide for free at www.mothcity.com as well some bonus content not available elsewhere. Once you purchase a comic you’ll be shown how to download it to your device.

 

How do I pay for things?
We support Paypal payments, which means you can use your credit card, debit card or your paypal account to get my stuff.

 

What format is the digital material in?
PDF. It’s the most reliable format and can be read on almost any device known to man except microwave ovens).

 

Can I read PDFs on my (insert device here)?
Very probably, for an up to date list try a search on google or DuckDuckGo to look at your options.

If you have an Ipad, I personally use the free Comic Flow app, and on my PC I use ComicRack. I am in no way associated with them, blah blah blah, not responsible for your usage, blah blah blah, you are an autonomous, intelligent individual with free will.

 

Why don’t you release it in CBZ/CBR?
‘Cause.

 

Seriously?
Yeah, I’m busy making more comics.

 

Are there any restrictions on what I can do with the comics?
I only ask that you do not redistribute or sell the material. Once you download a comic, it’s yours to keep forever, and yours to use for any reasonable personal use. I’m not too worried if you want to ‘lend’ them or share them with friends if you’re excited by my work. Just you know, give them a guilt trip about how poor I am, and how you had to pay for it.

 

My Coupon Code/Promo Code does not work, whasupwithdat?
Make sure you click ‘update total’ in the checkout to action the code. Still not working? Some codes are product specific, some cover a range of products, and some are ‘other’ – double check what you have in the cart vs what the coupon is for. Still struggling? Contact me using the email button at the bottom of the page.

 

I have multiple Promo Codes, and your checkout system only accepts one at a time. Huuh?
That’s because the checkout system only accepts one at the time. I know… You’ll need to checkout, and ‘purchase’ any item with a code separately.

 

You gave these ingrats Promo Codes?! Where’s my frigging promo code?
I try and make my digital products super-affordable, sometimes I make them even more so with promos via the newsletter, facebook and twitter. Missed out? Sorry. You can still read the comic/read the blog/watch the video content for free at the main page. Still unhappy? Can’t help ya.

 

I never got my confirmation email after buying.
Check your SPAM or junk mail folder. If you can’t find it in your inbox or SPAM/junk, please contact me directly using the email button at the bottom of the page.

 

I tried to download something to my iPad/iPhone/Kindle and it didn’t work.
Although some of these devices can read PDF files, most of them cannot save downloads. If you would like to download the comics for viewing on your device, download it to your PC/Mac and transfer or sync the file from there. If you don’t know how to do this with your device, please contact support at the device’s manufacturer.

 

My download was interrupted.
The e-comics available are very high-resolution, so sometimes connections can be slow. We would recommend trying other browsers if you see frequent interruptions, and another internet connection if one continues to fail. All downloads come with 3 attempts built in as a safety, and a backup link sent to your email address.

If you have no luck or need a download back, contact me directly using the email button at the bottom of the page. I am able to resend and refresh links in this situation.

 

Did you steal these questions from Louis CK’s site?
Yup… They’re called Frequently Asked Questions for a reason. Plus I paid for his content, so you know.

 

Back to the store.

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